Question 1

How does SnapDocs create an incoming invoice in Syrve?

Accepted Answer

You photograph or upload the supplier invoice. The AI reads the header, every line item and the totals, matches the supplier and the products against your Syrve directories, and posts an incoming invoice through the Syrve Cloud API. You review and correct the data before anything is sent.

Question 2

Does SnapDocs read Thai invoices?

Accepted Answer

Yes. Thai, English and mixed-language documents are supported, including thermal receipts, printed tax invoices and PDFs. Thai VAT wording (ภาษีมูลค่าเพิ่ม, จำนวนเงินรวมทั้งสิ้น) and branch markers (สำนักงานใหญ่, สาขาที่) are recognised.

Question 3

How does SnapDocs handle VAT?

Accepted Answer

The system compares the sum of the line items with the printed totals and determines whether VAT is added on top, already included in the prices, or not charged at all. The VAT behaviour is remembered per supplier, and net prices plus the VAT rate are posted to Syrve.

Question 4

Can one invoice span several pages or photos?

Accepted Answer

Yes. Upload all the pages at once and they are processed as a single document: line items from every page are merged into one list, the header is taken from the first page and the totals from the last.

Question 5

How is SnapDocs licensed?

Accepted Answer

Licensing is per Syrve RMS: you buy a licence for each RMS (restaurant / point of sale) connected to SnapDocs. Users, uploads and suppliers inside a licensed RMS are not limited separately. Send a request with the number of RMS and we will prepare a quote.

Question 6

Do you support different Syrve configurations?

Accepted Answer

SnapDocs connects through the Syrve Cloud API, so any installation served by that API can be connected. Send us your configuration and we will confirm compatibility before onboarding.

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